Commercial Carriers Insurance Agency is proud to boast an impressive 125 years of combined insurance sales experience. Here at Commercial Carriers, we offer complete protection for independent and fleet operations both large and small. We understand that every business operation is unique as are their insurance needs. The coverages we offer are tailored to meet the those needs and the diverse requirements they are subject to.
Coverages include liability, physical damage, trailer interchange, motor truck cargo, general liability, small business coverages, workers compensation, occupational accident. For our larger clients, we provid additional layers of protection such as Hired Auto, Employers non-owned, Excess/umbrella, property and so much more. "Our ultimate goal is your COMPLETE satisfaction".
The customer service department at Commercial Carriers Insurance Agency is dedicated to your complete satisfaction and is available to assist you with all your insurance needs Monday through Friday including 24-hour emergency assistance. If for any reason your assigned servicing team member is unavailable, any of our numerous licensed servicing representatives will quickly step in and resolve your issue. We believe in fulfilling our clients’ needs quickly and accurately the very first time you call, that way we earn your trust by providing a stable, efficient and friendly environment which is an integral part of our overall business philosophy. For your convenience, we provide immediate processing of certificates, ID Cards, loss payables, MCS 90 Forms, DMV filings, the addition and deletion of drivers and equipment and so much more.
With complete in-house control comes a widened degree of underwriting authority. Our in-house underwriters take the time to understand your operation and tailor a program to fit your company's exact needs. They have the ability to be versatile, creative and offer expanded coverage. This flexibility and fine tuning ultimately saves you time, money and delivers a superior product. This in-house control further separates Commercial Carriers from typical agents/brokers by providing the ability to offer you price, protection and control unavailable virtually anywhere else.
Loss control is vital to the success of all businesses. For those trucking companies that are experiencing claim activity, our in-house loss prevention department can help lower your overall costs through driver retention, fewer deductible payments, less downtime and lower premiums at renewal time, We currently offer personalized loss prevention programs designed to eliminate the problems within your operation which cause accidents to happen. Our programs are administered by experienced investigators and inspection officers. Through the use of road patrols that monitor driving habits, regular safety meetings, incentive-based programs, driver hiring assistance, and a number of other creative solutions, our clients have realized an average 25% reduction in claim frequency.
Through our premium financing subsidiary (Liberty Premium Finance, Inc) we offer flexible monthly payment plans to allow clients to choose the terms that best fit their individual truck insurance needs. Through Liberty's Online Account Portal, clients can manage their account from wherever and whenever they do business.
At the center of our in-house control is our claims department. We recognize the importance of a proper defense and your need to get back to work as soon as possible. With our in-house claims department, we are the adjusters and investigators. Our fast response to your claim and overall service are designed to get you back to normal operations 25% quicker. CCIA is proud to boast more than 150 years of combined claims handling experience. Our in-house claims adjusting service specializes in fraud investigation, liability, property, physical damage, cargo and other transportation and property claims.
As part of our in-house program, our client are enrolled into the American Highway Carriers Association (AHCA). This powerful benefit provides over 30 discounted business and personal products and services such as entertainment discounts, accidental death and dismemberment insurance coverage, regulatory products, scholarships and so much more. AHCA is also proud to be the voice of the professional trucker by representing members on local, state and federal levels on key issues when necessary.
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